3 articles Notes on systems · 2026
Things I've noticed.
Short, opinionated takes on websites, AI automation, and what actually moves a Malaysian SME forward. Written from real builds, not theory.
Most businesses are using AI backwards
Most businesses use AI to write captions. That's the smallest possible use of the most powerful tool you'll touch this decade. Use it to run things without you.
Read →You're losing customers at 11pm and you don't even know it
Here's a leak most business owners never see, because it happens while they're asleep. A customer finds you at 11pm. They message. And then... nothing.
Read →The RM8,000 website that does nothing
Business owners pay agencies RM8,000 for websites that sit there doing nothing. No leads, no bookings — just a nice brochure that cost as much as a used car.
Read →Got a problem these articles touched on?
Tell me where it hurts. I'll tell you straight whether I can help and what it'd cost.